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We value customized solutions for a humanized Customer Service

PGA Farma believes that the Customer Service is the main link between the pharmaceutical industry and the final consumer. For this reason, we provide individualized, humanized and quality services in order to ensure the best experience for our clients.

We offer customer service programs with a high productivity standard, seeking high first-contact problem resolution rates, creating and optimizing processes.

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Customer service programs with a high productivity standard:

Implementation of the Customer Service area

Qualified and trained professionals for exclusive service, that is, according to the identity of each client

Elaboration of procedures and process mapping

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