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Strategically focusing on Quality, aiming for excellence

PGA Farma's Quality and Training department is responsible for developing standard operating procedures that meet our clients' needs. We have an experienced team that, through tools and solutions, seeks to improve the performance of the contracted processes. We invest in standardized indicators, monitoring, training and guidance in order to guarantee the delivery of a unique service. 

Imagem de uma medalha azul com um círculo vermelho ao centro e a silhueta de uma estrela de cinco pontas. A imagem remete a um selo de qualidade de serviços de segurança do paciente

Among developed activities, we offer:

Quality monitoring periodic reports of the contracted service, ensuring full transparency of the process

Process audits and analysis

Internal and external trainings, always contributing to the fulfillment of regulatory requirements and good practices

Support in local and international regulatory authorities’ inspections

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