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About Us
PGA Farma started its activities in 2012, just 3 years after the publication of the first national legislation focused on Pharmacovigilance. Since then, the Brazilian and Latin American regulatory environments have been consolidating and approaching international standards for Pharmacovigilance as a trigger for activities related to Patient Safety.
Our operation is merged to this regulatory context and focused initially on Brazilian Pharmacovigilance market which has gradually expanded to more than 35 countries in Latin America with projects in Patient Safety, Clinical Research, Medical Information and Customer Service (CS).
With approximately 80 employees, PGA Farma supports the national and multinational pharmaceutical industries, government institutions and representative organizations for clinical research.
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Mission
We are committed to delivering the best personalized solutions to our customers aiming patient safety and society’s well- being.
Vision
To be the reference in the market in which we operate and cultivate solid and lasting partnerships with our customers.
Value
Transparency, Excellence, Respect and Responsibility.
Our Mission Statement
Our primary responsibility is to the patient. We carry out tasks with care and are committed to delivering quality results, with patient safety in mind. We also recognize our role as citizens in protecting the well-being of society and the environment in which we live. We are united in the purpose of supporting this journey of caring, as we believe in caring as a true expression of humanity.
We put people at the center of everything we do. We seek a work environment that is inspiring, safe and as diverse as the community we are part of. We value dialogue and respect in our relationships. We support each employee's role in building their story, we respect their individuality and we offer space for each team member to express themselves authentically. We care about the health and well-being of each employee, and we seek to support them with personal and family needs.
Our ultimate responsibility is to the customer. We are passionate about our work and seek to continuously improve ourselves, with the aim of achieving excellence efficiently, keeping our prices fair and our business competitive. We are attentive to market trends and regulatory requirements, we value a frank dialogue with the client, to understand their needs and provide customized solutions that add our competence and expertise. In this relationship, we value transparency, integrity and ethics, as we want to cultivate solid and lasting partnerships, anchored by our values.
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